You may need to check our IITS announcements for planned downtime. Advance notice will be provided before planned downtimes for maintenance. Check that you are not trying to access the Virtual Desktop during a downtime. This issue occurs because a VMware Horizon session does not support connections to four 4K displays with Windows 7. However your session will be intact, you just need to login again. When a VMware Horizon session with Windows 7 is connected to four displays, a black screen is observed on one or more displays. Making sure /var has free disk space using the vdf -h command. Make sure that the partition where /var is located is not full. default settings for the profile specify a 10-second SSL handshake timeout. To do this, run df -h from an SSH session on the ESXi hosting the VM you’re trying to remote console to. If you continously use after 12 hours the Virtual Desktop will timeout. For the supported versions of VMware Horizon View, see BIG-IP APM Client. In order to optimize the Virtual Desktop usage, we have implemented a no-activity timeout. Since the Virtual Desktop licenses are shared and limited, please be considerate for your fellow colleagues and remember to logout if you are not using the Virtual Desktop. The idle session timeout length is 30 minutes, so make sure you save your work frequently. Check that your session has not timed out. The Virtual Desktop pool is reaching its session limit try closing out of the Virtual Desktop, then wait for 5 minutes, re-login again.į. If you are receiving an error message that says "The desktop source for this desktop are not responding, Please try connecting to this desktop again later, or contact your system administrator." If you are receiving an error message that says "You are not authorized to use this"Į. Please close VDI and restart the VMware Horizon View client.ĭ. Please contact your system administrator, " If you are receiving an error message that says " Connect desktop failed" or " The display protocol for this desktop is currently busy processing a request. If this fails, please contact IITS Helpdesk, to reset password.Ĭ. Be sure your SMU staff domain account is not locked out by logging to other SMU services. Be sure your user name and password are correct. If you are receiving an error message that says "Unknown user name or bad password" Connection server name should be set correctly to: ī. Make sure you are connecting with the latest Virtual Desktop Client and Connection Server name. )/Rect/Subj(Text Box)/Subtype/FreeText/T(jordan)/Type/Annot> C/Contents(For the latest VMware Guide, see. Versions that have reached end-of-life or end-of-support.įor a list of current guides, see. Client Select how many monitors to connect from PCoIP client during a session. Cloud Access Software, Display, Windows, Shortcut - Akhilesh Anand commented - Jun 15, 21. BS 8399 0 R/C/Contents(versions that have reached end-of-life or end-of-support. Win Agent During PCoIP session (Fullscreen) need a shortcut to send a Windows button click to the local machine. ProcSet>/Subtype/Form/Type/XObject>stream S no longer being updated and may refer to F5 or third party products or)/Rect/Subj(Typewritten Text)/Subtype/FreeText/T(jordan)/Type/Annot> While the content in this guide is still valid for the products and versions listed in the document, it i\
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